Refund/Exchange Policy
LastUpdate: 9/7/2009 4:21:00 PM

You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.




IZZYSolution is offering non-tangible, irrevocable services or products (e.g. domain registeration, web hosting, web templates, shopping-cart software, etc) that we do not issue refunds after the product is sent or purchased for the development order. As a customer you are responsible for understanding this upon ordering any item at our site. In the event you terminate your usage, IZZYSolution will not refund any amounts you have paid. IZZYSolution may use third parties to provide certain services accessible through the website. IZZYSolution does not control these third parties or their services, and you agree that our company will not be liable to you in any way for your use of such services. These third parties may have their own refund policy. You agree to comply with such policies as well as these. If any such policies conflict with IZZYSolution's refund policies, you must comply with those of IZZYSolution.




Our Team is striving to provide you with the best development or customization and we offer our customer to pay after he signs an ACKNOWLEDGE OF RECEIPT (see below) at different project development stages. Web Template purchase and initial deposit (10% of the project customization cost) for development proposal and preliminary version of the development preparation are non-refundable. Customer has a right to cancel the development order in the following cases:

1) when a customer declines a proposed design and a preliminary version of the development or customization provided by IZZYSolution and refuses to go ahead with new alterations;

2) when IZZYSolution delays with the project, and due to some reasons on its side can not accomplish the project duly, in the time-frames initially set with customer's consent and acknowledgement;




An Acknowledgement of Receipt is signed by every customer at each stage of the development project to ensure quality of work. Every step of customization or development is approved by the customer, who is entitled to provide his modifications in regards to the initial description. If the customer wishes to make additional changes he should request an additional quote, otherwise he agrees to accept the development running result. The Project Statement Of Work will specify the signoff stages, the deliverables and the amount to pay upon signoff. A preliminary version of the project is reviewed by the customer who accepts it and approves as a final design or, who may also add some changes for redesign. A deadline for delivery is started as soon as you confirm the ultimate version for your customization.